Shipping policy
Shipping Policy
Processing Time
All products are made-to-order.
Orders are typically processed within 2–5 business days before shipment.
During high-demand periods, processing times may be slightly longer.
Estimated Delivery Times
Delivery times depend on your location and the product ordered.
🇪🇺 Europe
- Standard products (fulfilled within Europe): 3–7 business days
- Specialty items (e.g., dresses or selected items fulfilled internationally): 7–15 business days
🇺🇸 United States
- Standard products (fulfilled within the US): 3–7 business days
- Specialty items (e.g., dresses or selected items fulfilled internationally): 7–15 business days
Shipping Details
- Orders may be shipped from different fulfillment centers depending on the product type and availability.
- If your order contains multiple items, they may arrive in separate packages.
- Once your order has been shipped, you will receive a tracking number via email.
Customs, Duties & Import Taxes
For international shipments, customs fees, import duties, or taxes may apply depending on your country.
These charges are the responsibility of the customer.
Delays
While we aim to meet the estimated delivery times, delays may occur due to:
- customs processing
- shipping carrier issues
- high seasonal demand
We appreciate your patience in such cases.
Incorrect Address / Unclaimed Packages
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer or for packages that are not claimed.
Additional shipping costs may apply for reshipment.